I help small businesses and firms find where AI actually saves time. You walk away with a clear plan: which tools to use, in what order, and why.
Every week there's another AI tool to read about. Meanwhile the real work, like intake, scheduling, invoicing, drafting, and reporting, still eats hours you could be billing.
MIT's Lead Response Management study found leads contacted within five minutes are 21 times more likely to qualify than leads contacted after thirty. Most owner-run businesses answer in hours.
Client intake, follow-ups, document prep, and reporting can take a day or more each week. That's exactly the kind of work AI is good at now.
There are hundreds of AI products, all making the same promises. It's hard to tell which ones actually fit a firm like yours.
You don't want a six-figure custom build or a rip and replace. You want a few smart moves that pay for themselves fast.
You got into this to serve clients and grow something, not to spend your evenings chasing emails, preparing invoices, and rekeying the same information between apps. I help owners who'd rather put those hours back into their clients and their business.
A clear assessment that turns "we should use AI" into a specific, ranked plan built around how your firm actually works. It's written in plain English, and it's yours to keep.
Two calls on your side. The analysis and the roadmap happen on mine, so nobody on your team has to stop working.
A 45-minute conversation about where your team's time really goes. I listen and take notes. No pitching.
I find your highest-friction workflows and research the specific tools that fix each one for a firm like yours.
A clear, ranked report with quick wins first, short enough for any partner to read in five minutes.
We go through the roadmap together, I answer your questions, and you decide what to put in place. With me or on your own.
I've spent more than 10 years in tech, including work with Fortune 500 companies. Along the way I've put AI tools to work on the everyday jobs that slow a business down: invoicing, email and inbox management, and automating the repetitive processes that move data between apps. With Northlight, I want to take that expertise beyond the tech world and put it to work for our local communities.
I don't sell software, and I won't hand you a fragile custom system to babysit. My job is knowing which off-the-shelf tool solves which problem, and pointing you at the few that are worth your time. Most of the time, that comes with little or no added cost to you.
$999, once. That covers the discovery call, the roadmap, and the review call where we go through it together. There's no subscription and no add-ons. If you go on to have me implement any of it, the $999 comes off the price of that work.
I don't need access to your systems. On the call you talk me through how you work; nothing gets connected, and if you share your screen I'm noting the shape of your workflows, not copying records. For anyone holding health, financial or privileged information, the roadmap flags what each tool requires before you can legally use it, including where data is stored and whether a written agreement is needed. If a tool can't meet that bar, it doesn't go in the roadmap. Happy to sign an NDA before we talk.
You can, and it will give you eleven, all plausible. What it won't do is tell you which two problems in your business are actually worth solving first, check that the tool still does what it claims at a price that makes sense for your size, or work out what has to happen before something else can. That judgment is the deliverable. The tool names are the easy part.
Mostly four things: lead capture and replies, knowledge bases built from a business's own material, email and inbox triage, and automating the repeated admin that moves data between apps. The pattern is usually the same. A business is paying for software with half its features switched off, and the fastest win is turning those on rather than buying anything new.
It answers every enquiry within seconds across text, web chat and social, day or night. The answers come from your own material, past enquiry threads, CRM history, pricing and service pages, so it replies with your business rather than generic AI. It qualifies, checks your live calendar and books the real ones in, then keeps following up warm leads for months, stopping the moment a real conversation starts. It runs in draft mode first, so you approve every reply until you trust it.
None. The whole point is to put AI in plain business terms. If you can walk me through a normal week at your firm, you're ready for the call.
About 45 minutes for the discovery call and another 30 for the review. The analysis and roadmap happen on my side, so your team keeps working.
No, and that's on purpose. I recommend proven, off-the-shelf tools you can start using right away. The value is in the right prescription, not a system you'd have to maintain.
Small professional and service businesses: med spas and clinics, law practices, accountants, agencies, real estate teams, and owner-run shops with repetitive, time-consuming work.
Then you don't pay for it. If it doesn't give you at least three specific changes worth making, tell me and I refund the $999 in full. You keep the roadmap regardless, and I'd rather hear that it missed than have you quietly not use it.
Book a 15 min call to know more. Prefer email? Reach out any time.
Six questions, about two minutes. I'll read it myself and come back with where I'd look first, whether or not you book anything.